OVERVIEW
Human error is known to be the primary cause of quality and production losses in many industries.

Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage.

Procedures play a vital role in human reliability. Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instruction’s weaknesses are so that procedures can be human-engineered, improved, and fixed.

WHY SHOULD YOU ATTEND?
Procedures account for more than 40% of human error events in manufacturing. The majority of regulatory citations are also related to procedures. Procedures are essential for both execution and audits.

These should be written for users without missing relevant information for regulators. Usually, procedures have weaknesses that harm productivity, quality, and regulatory standing. We will discuss from content development to formats designed for human error reduction due to procedures.

LEARNING OBJECTIVES
After completing the webinar, you’ll be able to:

Understand the importance of procedures
Learn why people refuse to use procedures
Learn the best formats and content elements for SOPs
Learn document hierarchy and different types of procedures based on their use
Understand the common Human Errors and deviations related to the use of procedures
Understand the reading and writing processes and how people may impact the processes

AREAS COVERED
SOP writing outline
Content development
The rationale for procedure use
Regulatory compliance background
Universal purpose of procedures
The Human Perspective
Human Error as a root cause
The thinking and reading process
Common mistakes and causes
How to create and maintain a procedure
Goals of a procedure
Good Procedure Writing practices (Terminology, Formats, layouts, mixed cases, steps content, familiar words, references, branching, conditional steps, the use of “Precautions”, “Warnings” and “Cautions”
Procedure styles
Use of electronic information networks for procedure access.

WHO WILL BENEFIT?
This webinar will provide valuable insights to:

QA/QC Directors and Managers
Process Improvement/Excellence Professionals
Training Leaders and Managers
Plant Engineering
Compliance Officers
Regulatory Professionals
Executive Management
Manufacturing Operations Directors
Human Factors Professionals

DATES & VENUE
15 Feb 2023, 1:00 pm - 2:30 pm
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OTHER INFORMATION
Go to Event Website
TOPICS | CATEGORIES






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