Behavioral Issues, Conflict and Incivility in The Workplace: A New Era In 2023 Online, Live

OVERVIEW
Behavioral issues and conflict in the workplace are inevitable. Whenever you have diverse groups of people working together on a daily basis, conflict will arise. Each employee brings to the workplace a unique set of attitudes, ideals and beliefs that may differ from that of their coworkers. In addition to behavioral issues and conflict, the issue of workplace incivility and the negative impact it has on your organization’s culture is monumental. Unresolved behavioral issues, conflict and incivility often results in loss of revenue, productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration.

WHY SHOULD YOU ATTEND?
It’s helpful to view behavioral issues, conflict and incivility in your workplace as opportunities. Within every employee issue, there is the potential for tremendous teaching and learning opportunities. There is also the potential for growth and development. When you address divergent positions properly, you can stimulate innovation and learning in ways you can’t imagine.

Problematic behavior or conduct usually develops over time. As a manager or Supervisor, the more proactive you are in dealing with these problems the more likely it is that you will increase your chances for a positive outcome. Conflict and behavioral issues that are avoided or ignored will only fester and grow into resentment.

Participation in this webinar will provide participants with the necessary tools and information to effectively and confidently address workplace issues, conflict and incivility in their organization.

AREAS COVERED
The High cost of performance and productivity problems
Positive and Negative outcomes of conflict
Working knowledge of employment law
Workplace behavioral issues and strategies to address them
Role of performance management and evaluations
Effective methods for supplying feedback
Progressive Discipline
Investigating Complaints
Business Goals of an Investigation
Conducting an Investigation
Appointing the right Investigator
The Interview processes
Importance of solid documentation
Defining workplace incivility
3 Major ways Incivility manifests in your organization
Impact of Incivility in the workplace
Forms of Incivility
Bullying
Tips for enhancing and building civility
Coping Strategies
Hiring for civility
Practices for a Healthy Workplace

WHO WILL BENEFIT?
Senior Leadership, Business Owners
Managers, Team Leaders, Supervisors
HR Professionals, Operations Professionals
Office Managers, Safety Managers
Employee Relations Professionals
Organizational Effectiveness and Development (OED) Professionals