Reuters Events: Customer Service And Experience East 2023, New York New York Marriott at the Brooklyn Bridge, Brooklyn

Amidst a landscape of mercurial technological trends and economic turbulence, service and experience leaders must remain focused on the fundamentals of success; understanding customer needs, exceeding customer expectations, and doubling down on customer centricity. Only you can lead your organization to experience excellence through execution.

Reuters Events: Customer Service and Experience East 2023 brings together 300+ senior leaders from the world’s most influential brands to shape service and experience as disciplines across industry lines. Arm yourself with the insights, metrics and strategies you need to rally your organization around CX and deliver a unified, frictionless experience.

This event is the ultimate platform for thought leaders, innovators, and experts to share their expertise, best practices, and success stories. Engage in dynamic discussions, participate in interactive workshops, and network with like-minded professionals who are passionate about enhancing customer experiences.

You will have the opportunity to observe 50+ world class speakers presenting exclusive content on popular subjects. Through world-class case studies and networking with industry experts, you will gain valuable knowledge, tools, and insights to effectively implement long-term customer engagement strategies and achieve success.

Companies taking the stage in New York so far: IHG Hotels and Resorts, Hilton, Aflac, Prudential, Citizens Bank and many more.

Together let’s build better experiences for your customers!